Customer Service

Terms of Sales

Either click on the Online Store to see our selection. Ordering

If you click on the image of the item you are interested in, you will then view a page with more information, its price and picture. You can then click on Add to Cart this item will be added to your shopping cart. the Shopping cart screen will appear. to continue shopping click on the button Continue shopping.

When you have finished shopping, click on the Shopping Cart in the top right hand corner this will take you to the shopping card. Here you can remove items, select Country and freight method, and then click on the Checkout button to finish order.

This will take you to a screen where you enter your name and address details, and where you choose how you wish to pay - either by PayPal (using your Visa or MasterCard) or by Bank Transfer (Internet Banking for New Zealand only).

1) VISA/ MASTERCARD We accept Visa and MasterCard on-line using PayPal. Or off line by fax or mail or email.

FAX: +64-9-4787085 We are available 8 am - 6 pm ( NZ Time). To avoid phoning us in the middle of the night, the best time to phone is in your late afternoon or evening. Shipping and Delivery Times

We courier to all countries, please check freight charges. We aim to get orders out within 4 days, providing stock is available. If we are unable to do this we will contact you by email a.s.a.p. We do our very best to get the items to you as quickly as possible but cannot take responsibility for items not arriving by required dates. All courier items do have a tracking number. Refunds

If not satisfied, a full refund will be given only if the merchandise is returned in original package and in new and resalable condition within 14 days.Contact Learning Skills 4 Kids Damaged CD's

We can not be held responsible for any damage to the disc after dispatch. Cd's should be handled with care. Only pick them up by the edges or the hole to prevent damage to the disc's surface. If the disc is damaged it can be replaced for a nominal charge of $NZ 10.00. plus postage and packaging. The damaged disc will need to be returned to "Learning Skills 4 Kids." Before Using the CD's

Great care is taken producing this CD for you; however we suggest you take some simple precautions before using this disc.

1- We recommend you have an up to date back up of your hard disc before installing any files or software from this disc.

2- We recommend you use a virus checker before using this disc for the first time.

3- Follow any guidelines or instructions your organisation has regarding installing files or programs on your computer or network.

Copyright

The manuals supplied with the CD’s are copyright to “Learning Skills 4 Kids”. No part of these publications may be reproduced by any means, electronic or otherwise, nor stored in any retrieval system.

With reference to the worksheets supplied on the CD’s, “Learning Skills 4 Kids” grants to individual teachers, parents and other professionals the limited right to reproduce and distribute copies of these worksheets for non-commercial, face-to-face individual, group, or classroom instruction. All copies must include “Learning Skills 4 Kids” copyright notice. Law Applicable

These conditions shall be governed and construed in accordance with the laws of New Zealand and all disputes arising in connection therewith shall be submitted to the jurisdiction of the courts of New Zealand. Sales Support

We pride ourselves on our sales support. Please contact us at sales@learningskills4kids.com for any assistance you may require

If you have any questions about this statement, the practices of this site, or your dealings with this web site, please feel free to contact us.